Joanna is a Registered Psychologist and organisational psychology practitioner with experience across leadership development, coaching, team capability, culture change, psychosocial risk, and practical workplace learning. She works within Opposite's Human Enablement practice and leads Coachling, Opposite's coaching and counselling service, combining psychological insight, facilitation, and practical workplace application to help individuals and teams build confidence, capability, and healthier ways of working. Her deepest expertise sits at the intersection of leadership, psychological safety, team effectiveness, and practical behaviour change.
She has worked across logistics, healthcare, government, transport, education, food, finance, and technology, supporting organisations to strengthen leadership capability, improve team functioning, and navigate change in a more human-centred and sustainable way. Her strength is translating psychological principles into practical learning experiences that are accessible, relevant, and immediately usable in day-to-day work — particularly in customer-facing, operational, and frontline environments where consistency, clarity, and confidence matter.
Recent work includes the development and delivery of a Manager Toolkit to support practical people leadership and day-to-day management capability; EPS27, a targeted capability and engagement initiative; Wayfinder, designed to help teams and individuals navigate complexity, change, and uncertain operating environments with greater clarity and confidence; and Thinking and Working Smart, a combined program strengthening structured problem-solving, planning, prioritisation, and operational discipline. She has also supported culture change and organisational development work with Ampol, and strategic workshop design and facilitation with Monash College. She also leads Coachling, Opposite's coaching and counselling service, supporting individuals through transition, pressure, and development with psychologically informed one-to-one support.
Formal qualifications and recognised certifications underpinning her practice.
From a research foundation to leading capability development and coaching practice within Opposite.
Opposite — Supports team development, capability programs, workshop design, psychosocial risk work, and organisational improvement initiatives.
Coachling — Leads Opposite's coaching and counselling service, combining psychological support with practical workplace coaching.
Works across leadership development, culture change transformation, strategy development, human factors, and psychosocial risk.
Brings a strong research background, including survey design, thematic analysis, and translation of workplace data into practical recommendations.
Customer-facing, operational, and frontline environments where leadership, learning, and psychological insight come together.
Four projects that show the range. Toggle between approach and outcome for each.
Capability development works best when people can immediately see how it fits their real work, not just the theory behind it.
Twelve capability areas across her psychology, design, and learning practice.
